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If you are unhappy with the tile you have selected you may return your order, however a 20% handling fee applies to all returns. We will credit only full, unopened boxes returned to one of our stores or our East Tamaki (Auckland) distribution center within 14 days of purchase provided they are in a saleable condition and accompanied by the original purchase invoice. The freight cost of returning the goods is at the customers expense. End of lines and specially priced items are not returnable. 

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